What can I do if I am having issues uploading a word document/latex file or image?

You can upload files up to 25MB in size. If any of your files are over this size limit, you will need to remove them and replace with a file that has a smaller MB.

If your file size is less than 25MB, please check the file name of your manuscript/image. Your file name should not contain any spaces or special characters. If the problem persists, copy and paste the content of the manuscript into a new word document and save it under a new file name.

If you continue to have issues uploading, try uploading it using a different internet browser, or contact us using one of the options below.

When contacting us, please include:

• A screen shot of the error message being received.
• A copy of the manuscript/image you are trying to upload.