Reaxys Accessibility Statement

Commitment to accessibility

At Reaxys, we are committed to creating an inclusive and accessible platform that empowers all users, by enabling access and optimizing the experience for individuals with disabilities and impairments, including auditory, cognitive, physical, speech, and visual disabilities.

In alignment with the broader accessibility policies set forth by Elsevier & RELX, we strive to meet the established standards for web accessibility, adhering to the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level A and AA as well as similar standards enacted by countries around the globe.

For more information on how Reaxys aligns with accessibility standards, we invite you to explore our Voluntary Product Accessibility Template  (VPAT) document. This Accessibility Conformance Report(Opens in a new tab or window) was last updated in December 2024. To see the latest improvements, please refer to our Accessibility Roadmap(Opens in a new tab or window).

Organizational measures and initiatives

Our commitment encompasses ongoing evaluation and enhancement of our platform to address the specific accessibility needs of our users.

We understand that fostering an inclusive platform is an ongoing journey that requires vigilance, education, and engagement.

Accessibility is a foundational aspect of our design and product development process. From the initial concept stage through to testing and deployment, we ensure that accessibility is a core consideration. Therefore, we have designated at least one accessibility champion in every main role—Product, Development, Quality Engineering, and User Experience. Each accessibility champion has completed Deque University’s Web Accessibility course.

Accessibility limitations in third-party components

We acknowledge that certain third-party components integrated into our platform, such as structure editors and the feedback feature, may currently have accessibility limitations. These can include issues with keyboard navigation, focus management, and insufficient color contrast. While we aim to provide an inclusive experience across all areas of the platform, these elements may not yet meet our internal accessibility standards. As you might see in our accessibility roadmap, we are actively investigating how to improve these experiences, including collaborating with vendors and exploring alternative solutions where necessary.

Support and feedback

• To report any accessibility issue or for accessibility support, please contact [email protected].
• For general Customer Service support for Reaxys, please via the email option below.