Access
13 answers found
- What are strong password requirements?
Last updated on March 02, 2026
To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase alphabetical...
- How do I redeem a Registration ID?
Last updated on December 17, 2024
To redeem a Registration ID and Password, please follow the below steps:Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed:ExpertPathImmunoQueryPATHPrimerSTATdxRADPrimerEnter...
- How do I change my personal information?
Last updated on March 21, 2024
You can easily update or change your personal information (name, email address) in your user profile via your profile settings. Select the relevant product below for more information: Follow these steps...
- How do I make changes to my user list?
Last updated on March 21, 2024
To remove users and request Registration IDs for new users, please contact Customer Support using one of the contact options below.For further information on Registration IDs, please select the relevant...
- Where can I change my password?
Last updated on March 21, 2024
Your password can be changed by clicking the Gear icon in the upper right-hand corner and then selecting Account.
- Will I be billed after my trial ends?
Last updated on March 21, 2024
No, you will not be charged after your trial ends.
- Is there a mobile application available.
Last updated on March 21, 2024
Not at this time.If you have any further questions, please contact us using one of the options at the bottom of this page.
- Who can have access to the faculty module?
Last updated on March 21, 2024
Faculty and administrative staff.If you have any further questions, please contact us using one of the options at the bottom of this page.
- What languages are supported?
Last updated on March 21, 2024
The application is available in English at this time.If you have any further questions, please contact us using one of the options at the bottom of the page.
- My trainees have completed assignments, why does the report says otherwise?
Last updated on March 21, 2024
Some items on the report are self-reported by Trainees. Trainees must indicate that they have completed the assignment for it to be recorded on the report.If you have any further questions, please contact...