Why does Mendeley Cite not appear in the 'References' tab in Word?

Users who are using Microsoft Word 2016 will notice that after installing Mendeley Cite, the add-in will disappear from the 'References' tab once Microsoft Word is closed and reopened. This is because Microsoft Word 2016 does not support add-ins that were downloaded from Microsoft AppSource to remain within the ribbon tabs in Microsoft Word after it is closed, and the add-in will disappear from the ribbon. Microsoft have stated that they will not be implementing a fix for this.

To access Mendeley Cite after you have installed it in Word 2016, you will need to access it through the add-ins menu. To do this, click on the 'Insert' tab and select the 'My Add-ins' option. Here you should see a menu load which contains Mendeley Cite.