What can I do if my selected collections aren’t remembered by Web Importer?

Last updated on July 26, 2019

This is usually caused by a cookie issue.Please take the following steps:

  1. Open Google Chrome preferences.
  2. Go to 'Advanced' at the bottom.
  3. Select 'Site settings'.
  4. Select 'Cookies'.
  5. Click 'Add' in the 'Allow' section.
  6. Add the following to the allowed sites: chrome-extension://dagcmkpagjlhakfdhnbomgmjdpkdklff

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