Why can’t I find the reference I saved to a collection (folder)?

Last updated on June 24, 2019

Web Importer has the ability to save references to particular collections and sub-collections (formerly called folders and sub-folders). However, collection nesting behavior is different between the classic Mendeley Desktop/Web Library and the new beta of Mendeley Reference Manager:

  • Mendeley Reference Manager – saved reference appears in sub-collection and all parent collections.
  • Mendeley Desktop/Web Library – saved reference appears in sub-collection only.

If you cannot see a reference you have saved in a directory you are expecting, please check the version of Mendeley.

If you continue to have problems, please contact us using one of the options below.

 

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