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Knovel Support Center

Here at Knovel, our mission is to facilitate online learning and problem solving for engineering community. Knovel is accessible to all members of your engineering community regardless of their device...

What are my remote access options for Knovel?

Knovel provides remote access in several ways:

Username / Password – You can use your work / organization email address and password to log in from any location, as long as you have already registered...

How can I access my organization’s Knovel subscription while working from home (remote access)?

Yes, Knovel supports the following types of Single Sign On authentication:

OpenAthens
Shibboleth for the UK Federation / JISC
SAML

To set up OpenAthens, please contact Elsevier Support through our webform...

Does Knovel support Single Sign On authentication?

Enabling registration for your organization has several user and organization benefits. 

A registered user’s benefits are:


	Using Knovel both in and outside of your organization’s network with their...

Why should my users register with Knovel?

Registration is determined by the set-up your institution has with Knovel.

How

If your organization's account requires you to register to gain access, you will automatically be prompted to register when...

How do I register for Knovel?

When using Knovel, you may find you do not have access to all materials you were expecting to have access to based on your company’s subscription.

This may be because you are registered for Knovel’s promotional...

Why do I have limited access?

In Knovel it is possible to change the following details:


	Your password
	Your email address


Please note: If you have forgotten your password please view How do I reset my forgotten password?

How

Click...

How do I change my login details?

If you forget your password, you can easily reset it on Knovel.

How

Follow these steps to reset your password:


Click 'Login' from the upper-right page on Knovel Login
Enter your email address
Once...

How do I reset my Knovel password?

For assistance, contact our Knovel support team by using the contact options below.Please have the following information available, as it helps us to answer your question faster and more efficiently:Your...

What should I do if my email domain is not authorized for access?

In order to be able to save something on Knovel for future use, you are required to be registered and identify yourself each time you access Knovel.

Registering with Knovel is a quick and free process...

Why am I asked to register when trying to save or use My Knovel?

If you did not receive your activation email in your inbox, it might be in your spam or junk folder. Please check these folders for the activation email before trying the steps below.If you have not received...

What should I do if I have not received my activation email?

The Knovel website can be accessed from smartphones and tablets via your device’s web browser at https://app.knovel.com. Here search, material property search, as well as text and interactive content viewing...

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