Troubleshooting
2 answers found
- How do I ensure that emails aren't blocked by spam filters?
Last updated on October 15, 2025
You can add our email domains to your safe sender's list to reduce the chance the emails sent from the submission system are sent to your spam filter.
- My Essential Anatomy 5 app isn’t working as expected
Last updated on March 18, 2026
This could be related to a corrupted download, which is very common, and can be fixed by deleting and reinstalling the app. iOS Press and hold the app’s icon until the “x” appears Tap the “x”...