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Using the product
12 answers found
I believe I’ve identified a harmful error in an Elsevier product. How can I let Elsevier know?
Last updated on April 04, 2025
If you are experiencing an error while using an Elsevier product, please contact us using the details on this page.
Where are the videos?
Last updated on April 11, 2024
Some eBooks contain videos throughout the text. Some eBooks collect the videos into a separate chapter linked within the table of contents.
How do I cite content?
Last updated on June 01, 2022
Book content should be cited according to the American Medical Association's Manual of Style, 10th edition. Here is an example: Davis PJ. Special characteristics of pediatric anesthesia. In: Davis PJ,...
Can I download videos?
Last updated on June 01, 2022
No. All videos are streaming only, with no option to download them locally. We did this to provide a better user experience and to avoid using a lot of space on your device.
Should I download the app if I don’t have any eBooks?
Last updated on July 03, 2023
Nothing will be displayed in the app if you don’t have any entitlements in your library. Please Contact - Elsevier eBooks+ Support Center if you are missing any entitlements so we can best support you...
How do I use notes and highlights?
Last updated on June 01, 2022
To highlight text in your eBook on the VitalSource Bookshelf App, follow the steps below: Online BookShelf App Click and drag your cursor until you have the desired area of text selected. Upon releasing...
I don’t like the layout of the app
Last updated on August 23, 2023
Users may experience less-than-optimal performance when using mobile devices other than iPads or screens smaller than 12”. To help with mobile viewing, rotate the device to landscape view. Elsevier plans...
Can I use content from Elsevier eBooks+ in a presentation, poster, publication, or for any other similar use?
Last updated on August 19, 2025
Downloading figures and images for offline use is not permitted and has been blocked, apart from some specific ancillary content.If you’d like to use a figure for non-personal, non-commercial use, such...
How do I search for content within a book?
Last updated on August 19, 2025
If you have an ebook on eBooks+, you can use the magnifying glass icon, top right of the page, once you have opened the book and type in your search term.For more information view the article on VitalSource...
How do I get my Elsevier eBook+ to read to me?
Last updated on June 01, 2022
The VitalSource Bookshelf application can utilize your computer's ‘text-to-speech’ voice to read your book to you. How To have your VitalSource book read to you, follow the steps below depending on your...