How do I utilize usage reporting?

Usage metrics can be used alongside other indicators to understand the value of digital resources. Elsevier supplies customers with usage reports for most of their products. Several of Elsevier’s products supply customers with COUNTER-compliant usage reports. COUNTER-compliant usage reports for ClinicalKey can be accessed via Elsevier Product Insights for Customers (E-PIC).

Note: Important changes to how to access your COUNTER reports.

COUNTER COP4 reports have been retired as of 2nd April 2022

In January 2019, COUNTER updated its code of practice from COP4 to COP5. ClinicalKey COUNTER4 Usage Reporting was discontinued after December 31, 2023.

Elsevier Product Insights for Customers (E-PIC). offers you a free and unique view on your institution's engagement with research content and tools and is the central location for downloading usage reports. You can use E-PIC for downloading COP5 usage reports.

If you have questions or need technical support for E-PIC, please visit the support hub.

COUNTER is an international initiative serving librarians, publishers and intermediaries by setting standards that facilitate the recording and reporting of online usage statistics in a consistent, credible and comparable way. Elsevier is an active participant in COUNTER.

COUNTER offers reports in different categories; Elsevier offers a subset of COUNTER reports which are listed below. Different products offer different reports; for details, please refer to the "Products" section of this page.

COUNTER Code of Practice, Release 5

COUNTER Code of Practice, Release 5 (COP5) is an initiative that Elsevier has partnered on with COUNTER, alongside other publishers, librarians and vendors, to improve the clarity, consistency and comparability of usage reporting.

You can access detailed information and helpful guides on the COUNTER COP5 metrics by visiting the COUNTER website. COUNTER has also published some friendly user guides.

COUNTER 5 widget is now available in E-PIC for customers

COUNTER 5 reporting is now also available in Elsevier Product Insights for Customers (E-PIC)(opens in new tab/window) for all customers that have access to E-PIC. You can find the widget in the Manage Research Tools tab.

Please visit the support hub. if you need/want access to E-PIC or if you have any questions regarding this subject.

Title Reports

• TR – Title Master Report
• TR_J1 – Journal Requests (Excluding OA_Gold)
• TR_J3 – Journal Usage by Access Type
• TR_J4 – Journal Requests by YOP (Excluding OA_Gold)
• TR_B1 – Book Requests (Excluding OA_Gold)
• TR_B3 – Book Usage by Access Type

Platform reports

• PR – Platform Master Report
• PR_P1 – Platform Usage

ClinicalKey provides standardized medical knowledge to support healthcare professionals and students with the latest evidence across specialties in a variety of formats.

Clinical Key offers COUNTER-compliant reports on content use. These reports include the following title reports: TR, TR_J1,TR_J3,TR_J4, TR_B1 and TR_B3. In addition, the platform reports PR and PR_P1 are supplied.

ClinicalKey COUNTER report descriptions and information (PDF, 0.17 MB)