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Access
13 answers found
- How do I login to a ClinicalKey site through my institution or OpenAthens?
Last updated on December 16, 2024
This remote access option, also known as Federated Access, allows you to sign in and prove your institutional association via your institution. OpenAthens How Follow these steps to login via OpenAthens...
- How do I register for a remote access account using a Registration ID and Password?
Last updated on December 17, 2024
To access the product remotely by using a registration ID and password, follow the steps below. (Steps also are provided in PDFs referenced in Step 1.) Please note: Before you start the activation process,...
- How do I activate remote access with my organizational email address?
Last updated on December 17, 2024
If you have an email account through your organization (Example: [email protected]) you may already be eligible to sign up for remote access. Note: This option relies on your administrator having...
- Why did my remote access expire?
Last updated on September 05, 2025
Your remote access is automatically extended each time you log in from within your institution's network or VPN. If you do not log in while on your institution's network or VPN within 180 days, remote...
- Is the site accessible via a mobile device?
Last updated on September 05, 2025
The site is optimized for all mobile devices and smartphones. For the best experience we recommend you use the mobile app. Please note: The app is not offered in all countries, so please check your app...
- How do I access ClinicalKey remotely?
Last updated on December 16, 2024
There are three types of remote access that users may utilize in accessing ClinicalKey from outside their institution’s network: How Using an Organizational Email Address If you have an email account...
- How do I change my password?
Last updated on September 05, 2025
You can easily update or change your password via your account settings. How Follow these steps to change your password: ClinicalKey, ClinicalKey for Nursing, or Clinical Pharmacology powered by ClinicalKey Log...
- What do I do if I have forgotten my username or password?
Last updated on September 05, 2025
Please select one of the options below to view instructions if you have forgotten your username or password: Forgotten Password At the Login prompt, click 'Forgotten Username or Password'. A...
- How can administrators set up self-service remote access for users at their institution?
Last updated on April 12, 2021
To request the setup of remote access using the organization's email domain, administrators must complete a short sign-up form.
- As an administrator, what ClinicalKey domains does my IT department need to safelist?
Last updated on December 16, 2024
The full list of domains that require Safelisting can be found in the documents below. Please share the product document(s) with your IT department: ClinicalKey Quick Sheet Safelisting Domains Clinical...