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- Generative AI Reading Assistant
Last updated on October 13, 2025
The integrated generative AI (GenAI) feature on JBS is an artificial intelligence solution designed to assist researchers in navigating through vast amounts of scientific literature efficiently and effectively.Getting...
- What should I do if my Credit Card payment isn’t working?
Last updated on October 02, 2025
Check your credit card details, for security and privacy reasons banks are unable to provide Elsevier with information as to why your credit card was declined.
- What should I do if I have not received my order confirmation email?
Last updated on July 28, 2025
If you've placed an order and not yet received a response, please check your email Junk or Spam folder. Elsevier may not be on your safe-sender list, and email clients sometimes divert confirmation emails...
- Where can I find your Terms and Conditions?
Last updated on October 01, 2025
See our Terms and Conditions If you have any further queries or questions, please contact us via one of the options at the foot of this page.