Orders & Renewals
15 answers found
- Where can I find tutorials for ScienceDirect?
Last updated on March 02, 2026
ScienceDirect tutorials provide a visual guide to using the product. The tutorials below are also found in the relevant FAQs in the ScienceDirect Support Center. Note: To download the videos for reuse...
- How do I buy an article or chapter?
Last updated on March 02, 2026
If you’re a personal user or if your organization activated the shopping cart, you can buy separate articles or book chapters on ScienceDirect and pay for them with your credit card. On this page we will...
- What content is included in my subscription?
Last updated on March 02, 2026
Your subscription gives access to a range of journals, books, and other content on ScienceDirect.Please note: Access may vary by publication date and content type. Some content may not be available due...
- Why should I create an Elsevier account in ScienceDirect?
Last updated on March 02, 2026
Having a personal Elsevier account gives you added benefits in ScienceDirect. Your account will enable you to: Create journal, book series and handbook alerts Create topic page alerts Connect more...
- How do I buy a personal journal subscription?
Last updated on March 02, 2026
Personal journal subscriptions can be ordered on Elsevier Shop or through the journal's page on ScienceDirect.Note: If you are a member of a society, view our instructions for society members.HowIf you...
- How can an institution purchase access to ScienceDirect?
Last updated on March 02, 2026
Institutions and organizations with over six users can purchase access to ScienceDirect.Get in touch with our sales department to discuss what options are available to you.
- What do I do if I get an error when purchasing a product?
Last updated on May 01, 2026
When purchasing an article or chapter from ScienceDirect, one of the following situations might occur:The requested item is not in the shopping cart.The purchasing process is interrupted.During the purchasing...
- How do I set up cost codes using the Admin Tool?
Last updated on June 01, 2024
Cost codes are a way to verify or record purchases using text that you specify. Users attempting to make a purchase within your account would be prompted to enter a cost code prior to the transaction going...
- How do I cancel my trial or paid subscription?
Last updated on July 22, 2026
You can cancel your trial or paid subscription anytime online before the trial / paid subscription end date.Follow these steps:Go to Elsevier Health StoreSelect “Sign In"Select “My Account” and go to "My...
- How can I view my order or purchase history?
Last updated on March 02, 2026
The order or purchase history page lists documents that you have purchased using your credit card during a particular month.HowSelect the product you purchased and follow the steps to view your order or...