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9 answers found
- How do I download my certificate(s)?
Last updated on September 02, 2025
Certificates are awarded upon completion of modules and topics. To download them follow the steps below. The certificate pulls data directly from your profile, so please ensure your profile information...
- How do I take advantage of the Elsevier books discount on the Elsevier store?
Last updated on September 02, 2025
Please refer to the email notification congratulating you on achieving your certificate of excellence for details on how to claim your discount.
- How do I earn my books discount?
Last updated on September 02, 2025
All Researcher Academy users who have completed a topic are rewarded with a discount code for the Elsevier store of up to 25% which can be used for most Elsevier books (not including Major Reference...
- How do I update my profile information?
Last updated on September 08, 2025
You can update your profile information and marketing preferences at any time by following the steps below.HowClick here to change your name and email ID.Click here to see how to change your name in your...
- How do I change my name on my certificate?
Last updated on February 12, 2025
You can change the name on your certificates with the following steps:Go to your Elsevier profileUnder ‘Account information’ click the pencil icon next to 'Display name' - edit, and save.Sign out of your...
- What can I do if I have forgotten my username or password?
Last updated on September 02, 2025
If you're having trouble signing in to your account follow the steps below for a forgotten username or password. How Go to Researcher Academy Click on the person icon in the top right of your screen. You...
- How do I unsubscribe from Researcher Academy emails?
Last updated on September 14, 2018
There are two ways to unsubscribe, select an option below to see the steps: Email Click the link in your email: A new browser window will open, click 'Unsubscribe' beneath your email: You...
- Where can I find a module I saved to do later?
Last updated on September 02, 2025
Sign in to Researcher Academy. Click on your name at top right-hand corner of your screen to access your profile. Saved modules can be found under 'Resume learning'.
- Why can’t I see my comment immediately?
Last updated on September 02, 2025
Thank you for submitting a comment to one of our pages! We appreciate the time you take to add your opinion to the discussion. To ensure comments come from a real person and not from a crawler or bot...