What can I do if I have forgotten my username or password?
Last updated on September 02, 2025
If you're having trouble signing in to your account follow the steps below for a forgotten username or password.
How
- Go to Researcher Academy
- Click on the person icon
in the top right of your screen.
- You will be prompted to enter your email address.
- If your email address is not recognized you will be prompted to create an account.
- If your email address is recognized you will be prompted to enter your password.
- If you have forgotten your password click 'Forgotten password'.
If you have completed the above and are still having trouble signing in, please contact us via the email option below.
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