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5 answers found

  • How can I report a content error?

    Last updated on December 04, 2025

    Elsevier takes every precaution to ensure that our content is correct before publication; however, if you suspect there is an error, please use the support links below to contact us.

  • When is PatientPass content updated?

    Last updated on December 04, 2025

    Content is reviewed and updated on a scheduled basis guided by the sensitivity of the content. Highly regulated conditions and medications will receive special priority during all updating procedures....

  • What are the internet browser requirements for PatientPass?

    Last updated on December 04, 2025

        Clinicians    Please refer to your local IT Administrator for hardware requirements and browser support for your local workstation.        Patients    Visit the MyChart FAQ page for information on...

  • How do I search for additional disease and symptom information within the PatientPass application?

    Last updated on December 04, 2025

    Clinicians can utilize the search field, found in the middle of the screen, and input a keyword for discovery of additional handouts.

  • What are the latest content updates?

    Last updated on December 04, 2025

    To find the latest content updates for PatientPass, please visit the Interactive Patient Education Resource Center Note: Content updates are restricted to active Elsevier customers. When visiting the...

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