Invoice
4 answers found
- Payment Processing Issues
Last updated on October 13, 2025
What to Do When You Encounter a Payment ErrorIf you experience a payment processing error while trying to subscribe, follow these steps to troubleshoot the issue:Bank/Card Issuer Block: Check to see if...
- Request a Refund for an iOS In-App Purchase
Last updated on October 13, 2025
Contact Apple Support for iOS In-App PurchasesPlease note that any payments made within the Osmosis mobile app are processed by Apple.If you need to request a refund or have questions regarding your in-app...
- Automatically Renewing Subscriptions
Last updated on March 30, 2026
Most Osmosis subscriptions are set to automatically renew at the end of each billing cycle to ensure uninterrupted access to the platform.When you purchase a subscription, it will automatically renew using...
- Refund/Cancellation Policy
Last updated on March 30, 2026
Refund EligibilityRefund eligibility depends on the length of the subscription purchased.Subscriptions of one year or longer: If you purchased an Osmosis subscription for one year or longer and request...