Invoice
4 answers found
- Refund Policy (Auto-Renewed Subscriptions)
Last updated on October 13, 2025
At Osmosis, we value our customers and strive to provide a transparent and fair refund policy regarding auto-renewed subscriptions. Below are the key points of our refund policy:Auto-Renewal: Subscriptions...
- Refund/Cancellation Policy
Last updated on October 13, 2025
Overview of Our Web Subscription Refund/Cancellation PolicyIf you purchased a paid Osmosis subscription for one year or longer and request a refund within seven (7) days of the purchase or charge, you...
- Payment Processing Issues
Last updated on October 13, 2025
What to Do When You Encounter a Payment ErrorIf you experience a payment processing error while trying to subscribe, follow these steps to troubleshoot the issue:Bank/Card Issuer Block: Check to see if...
- Request a Refund for an iOS In-App Purchase
Last updated on October 13, 2025
Contact Apple Support for iOS In-App PurchasesPlease note that any payments made within the Osmosis mobile app are processed by Apple. If you need to request a refund or have questions regarding your in-app...