Invoice

4 answers found

  • Automatically Renewing Subscriptions

    Last updated on July 31, 2026

    Most Osmosis subscriptions are set to automatically renew at the end of each billing cycle to ensure uninterrupted access to the platform.When you purchase a subscription, it will automatically renew using...

  • Refund/Cancellation Policy

    Last updated on September 09, 2026

    Refund EligibilityRefund eligibility depends on the type and length of your subscription.New purchases: New (first-time) Osmosis subscription purchases are not eligible for a refund.Renewals: If you're...

  • Payment Processing Issues

    Last updated on October 13, 2025

    What to Do When You Encounter a Payment Error If you experience a payment processing error while trying to subscribe, follow these steps to troubleshoot the issue:Bank/Card Issuer Block: Check to see if...

  • Request a Refund for an iOS In-App Purchase

    Last updated on October 13, 2025

    Contact Apple Support for iOS In-App PurchasesPlease note that any payments made within the Osmosis mobile app are processed by Apple.If you need to request a refund or have questions regarding your in-app...

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