Access
21 answers found
What are strong password requirements?
Last updated on November 05, 2024
To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase alphabetical...
How do I redeem a Registration ID?
Last updated on December 17, 2024
To redeem a Registration ID and Password, please follow the below steps: Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed: ExpertPath ImmunoQuery PATHPrimer STATdx RADPrimer Enter...
How do I change my personal information?
Last updated on January 24, 2024
You can easily update or change your personal information (name, email address) in your user profile via your profile settings. Select the relevant product below for more information: Follow these steps...
How do I make changes to my user list?
Last updated on July 05, 2023
To remove users and request Registration IDs for new users, please contact Customer Support using one of the contact options below. For further information on Registration IDs, please select the relevant...
Can I access ExpertPath from ImmunoQuery?
Last updated on July 28, 2025
A user who is a licensed subscriber to both ImmunoQuery and ExpertPath will have the ability login into both products to check a diagnosis. A user whose login credentials are the same for both ImmunoQuery...
How do I register for ExpertPath with IP authenticated access?
Last updated on December 21, 2022
How Please follow the steps below to create your user profile/personal account: Go to ExpertPath. On the home page, go to the gear icon in the upper right corner of the page. Select 'Sign In' in the...
How can I learn more about ExpertPath?
Last updated on August 21, 2023
An ImmunoQuery user who does not have a subscription to ExpertPath can learn more about the product from within ImmunoQuery. In the top level menu on the right, click on the ExpertPath button, then “Learn...
Who do I contact if I have problems with my access to ExpertPath?
Last updated on July 28, 2025
If you have any problems with your access to ExpertPath, get in touch with us using one of the contact options at the bottom of this page.
How can I sign up for a free trial of ExpertPath as an ImmunoQuery user?
Last updated on July 28, 2025
An ImmunoQuery user who does not have a subscription to ExpertPath will have the ability sign up for a trial from the “Try ExpertPath” link located in the top level menu.
What do I do if I forget my password or username?
Last updated on January 03, 2023
If you’ve forgotten your password, select the gear icon in the top right of the ExpertPath page and select Sign In or Register. Click the Forgot Password at the bottom of the box and enter your login email....