As part of our ongoing commitment to offer the best solution in Diagnostic Decision Support, we are pleased to announce updates to ExpertPath across the following topics. Below you can find detailed information...

What are the latest content updates?

To review the latest product improvements on ExpertPath, please download the ExpertPath What’s New guide.

What are the latest product improvements on ExpertPath?

The ExpertPath Support Center provides guidance and support to help users effectively utilize the platform’s clinical decision support tools.

Expert Path

ExpertPath Support Center

To meet the strong password requirements, your password must:


	Be 8-20 characters
	Contain at least one uppercase alphabetical character, e.g., A, B C, etc.
	Contain at least one lowercase alphabetical...

What are strong password requirements?

To redeem a Registration ID and Password, please follow the below steps:Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed:ExpertPathImmunoQueryPATHPrimerSTATdxRADPrimerEnter...

How do I redeem a Registration ID?

You can easily update or change your personal information (name, email address) in your user profile via your profile settings.

Select the relevant product below for more information:

Follow these steps...

How do I change my personal information?

HowPlease follow the steps below to create your user profile/personal account:Go to ExpertPath.On the home page, go to the gear icon in the upper right corner of the page. Select 'Sign In' in the drop...

How do I register for ExpertPath with IP authenticated access?

We accept credit cards or debit cards for payment.Please note: We cannot process credit card information received via email; this follows the Payment Card Industry Data Security Standards. This is to ensure...

What payment options do I have?

If you’ve forgotten your password, select the gear icon in the top right of the ExpertPath page and select Sign In or Register. Click the Forgot Password at the bottom of the box and enter your login email....

What do I do if I forget my password or username?

If you have a question, both individual and institutional users should contact us using one of the options at the bottom of this page.

How do I contact Customer Support if I have a question?

Follow these steps to cancel your ExpertPath subscription:Trial SubscriptionOnce your free ExpertPath trial period expires, your trial will automatically renew to a paid subscription. You can cancel the...

How do I cancel my trial or paid subscription?

There are two ways to claim AMA PRA Category 1 Credits:Note: In order to earn and claim CMEs, you must be signed into your user profile. For IP authenticated users, instructions on how to create a user...

How do I claim CME credits?

Follow these steps to download multiple CME certificates as a PDF at one time:Go to the CME tab at the top right of the page.Click on the Claimed Credits tab. (if you have not claimed credit for your searches,...

ExpertPath Support Center

News

Top 10 answers

For further assistance:

Do you require assistance for another product?