As part of our ongoing commitment to offer the best solution in Diagnostic Decision Support, we are pleased to announce updates to ExpertPath across the following topics. Below you can find detailed information...

What are the latest content updates?

If you have an email account through your organization (Example: mary.smith@abchospital.org) you may already be eligible to sign up for remote access.

Note: This option relies on your administrator having...

How do I apply for remote access on ExpertPath with my organizational email address?

To review the latest product improvements on ExpertPath, please download the ExpertPath What’s New guide.

What are the latest product improvements on ExpertPath?

The ExpertPath Support Center provides guidance and support to help users effectively utilize the platform’s clinical decision support tools.

Expert Path

ExpertPath Support Center

To meet the strong password requirements, your password must:


	Be 8-20 characters
	Contain at least one uppercase alphabetical character, e.g., A, B C, etc.
	Contain at least one lowercase alphabetical...

What are strong password requirements?

To redeem a Registration ID and Password, please follow the below steps:


	Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed:
	
		ExpertPath
		ImmunoQuery
		PATHPrimer
		STATdx
		RADPrimer
	
	
	Enter...

How do I redeem a Registration ID?

You can easily update or change your personal information (name, email address) in your user profile via your profile settings.

Select the relevant product below for more information:

Follow these steps...

How do I change my personal information?

You can update your credit card information online yourself on https://www.us.elsevierhealth.com.

Please note: You can only change your payment method during an active subscription.

Follow these steps...

How do I update my credit card information?

Refunds are only honored when requested within 30 days of an annual subscription purchase. If requesting a refund after the initial 30 days, please use our webform or chat option, located in the options...

How do I manage my refund?

Follow these steps to download multiple CME certificates as a PDF at one time:


	Go to the CME tab at the top right of the page.
	Click on the Claimed Credits tab. (if you have not claimed credit for...

How do I download multiple CME certificates as a PDF at one time?

There are two ways to claim AMA PRA Category 1 Credits:

Note: In order to earn and claim CMEs, you must be signed into your user profile. For IP authenticated users, instructions on how to create a user...

How do I claim CME credits?

We accept credit cards or debit cards for payment.

Please note: We cannot process credit card information received via email; this follows the Payment Card Industry Data Security Standards. This is to...

What payment options do I have?

Physicians can earn AMA PRA Category 1 Credit™ towards Point of Care (POC)

If you have any further questions, please contact us using one of the options below.


What type of CME credits can physicians earn?

Once you have claimed a potential credit you can click on the Reports tab at the top of the page. This will display all your available reports and allow you select the report(s) you want to get by checking...

ExpertPath Support Center

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