Access

25 answers found

  • How do I create an Elsevier account?

    Last updated on October 22, 2025

    If you don't already have one, you can create an Elsevier account for free from any of Elsevier's products.StepsSelect 'Create account', 'My account’ or ‘Register’, depending on the product you are using....

  • Do I need a separate account for each Elsevier product?

    Last updated on February 16, 2026

    Your Elsevier account credentials will allow you to sign in to most Elsevier products. This means that you can use, the same username and password, or your organization’s SAML SSO login details, to sign...

  • How do I set up a proxy server to access subscribed products?

    Last updated on March 02, 2026

    Many of our customers use proxy servers to manage access to their subscribed services for remote users. There are many different proxy products in use with varied and diverse capabilities and complex...

  • How do I sign in via my institution?

    Last updated on February 13, 2026

    When you visit an Elsevier product and you’re not already signed in, based on the cookies we recognized, then: Click on 'Sign In', ‘Check access through your organization’ or 'Check Access' (this will...

  • Which RE (SAML) Federations does Elsevier support?

    Last updated on March 02, 2026

    Elsevier SP consumes the metadata of some federations through eduGAIN and some directly from their own feeds. Our metadata is also available in some federations directly and some get it via eduGAIN. That...

  • What is the difference between 'sign in' and 'check access'?

    Last updated on February 20, 2026

    As you use various Elsevier products and services you may see buttons which will let you sign in or check access.These buttons do different things.'Check Access', 'Get Access' or 'Access through your organization'...

  • How does federated access work?

    Last updated on November 04, 2022

    Federated access is a type of access that is based on trust. A federation manages infrastructure that facilitates this trust. Both the Identity Provider (IdP) and Service Provider (SP) are members of the...

  • How can I link my new to my old institutional/SSO credentials?

    Last updated on February 16, 2026

    If you have previously registered with Elsevier when using your institutional/SSO credentials, and you now have new institutional/SSO credentials, or your institution has updated the software and you're...

  • I'm a librarian or administrator and my users are having trouble signing in via federated access

    Last updated on March 02, 2026

    Your institution has had Shibboleth or OpenAthens access to your Elsevier subscriptions enabled and working for some time, but now one or more users have reported that it doesn't work anymore.You'll need...

  • How do I find my organization?

    Last updated on October 15, 2025

    To sign in via your organization or to check access through your organization you will need to tell us which organization you belong to.HowBy clicking ‘Sign in via your organization’, ‘Access through your...

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