I have submitted my abstract but have not received confirmation of receipt, what should I do?
Last updated on April 08, 2021Most importantly, do not resubmit your abstract at this stage, there may be a number of reasons why you have not received your receipt. There may be an email delay, an error in your email address field on the form, or your organisation may have blocked the message as junk/spam. You should generally receive your receipt quoting your reference number within two hours of submission, but please allow 24 hours before contacting the Conference Content Executive.
If after this time you still haven't received your receipt, please contact the Conference Content Executive to check the status of your submission. Their email will be available on abstract submission section of the conference website, which you find here.
Your submission is not valid until you receive the electronic receipt quoting your reference number. Please don't presume that we have received your abstract successfully until you have received acknowledgement of its safe receipt.
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