Invoices/Receipts
7 answers found
If I need to cancel my place, do I have to give the reason for my cancellation?
Last updated on April 08, 2021
A reason for cancellation is not always required, and the cancellation terms outlined in the 'Registration Information' section of the website apply regardless of the reason for cancellation. You can find...
What should I do if I have registered but my invoice is not for the correct amount?
Last updated on April 08, 2021
Please contact us via the 'Email' option at the bottom of this page including details of the error, so that it can be rectified.
Will I automatically get a receipt for my registration fee?
Last updated on August 08, 2023
When you have registered and paid online, you will be sent confirmation of your booking, and you will also be emailed a copy of your receipt.
Will I get a receipt when I arrive at the conference?
Last updated on August 08, 2023
Receipts are not provided at conferences automatically. A copy of your receipt is emailed to you when you have registered and paid for the conference. If you require any further receipt documents, please...
If I need to cancel but it is too late to get a refund, can I just not turn up at the conference?
Last updated on April 08, 2021
We would prefer that you inform us in writing of your cancellation for our records, which you can do via the 'Email' option at the bottom of this page, especially if you have a presentation accepted in...
What should I do if I have to cancel my place at the conference and no one else from my organization can attend in my place?
Last updated on April 08, 2021
Please contact us using the 'Email' option at the bottom of this page to cancel the place fully. Cancellation terms will apply, and the cancellation charge will depend on the date of your cancellation...
If I have to cancel my place at the conference can a colleague attend in my place?
Last updated on April 08, 2021
Yes, they can. Please inform us via the 'Email' option at the bottom of this page, including your details and the contact details of the person who will be attending in your place. A substitution can then...