Using the product
43 answers found
I believe I’ve identified a harmful error in an Elsevier product. How can I let Elsevier know?
Last updated on April 04, 2025
If you are experiencing an error while using an Elsevier product, please contact us using the details on this page.
How do I change my personal information?
Last updated on January 24, 2024
You can easily update or change your personal information (name, email address) in your user profile via your profile settings. Select the relevant product below for more information: Follow these steps...
How do I redeem a Registration ID?
Last updated on December 17, 2024
To redeem a Registration ID and Password, please follow the below steps: Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed: ExpertPath ImmunoQuery PATHPrimer STATdx RADPrimer Enter...
How do I claim CME credits?
Last updated on October 26, 2023
There are two ways to claim AMA PRA Category 1 Credits: Note: In order to earn and claim CMEs, you must be signed into your user profile. For IP authenticated users, instructions on how to create a user...
How do I download multiple CME certificates as a PDF at one time?
Last updated on July 28, 2025
Follow these steps to download multiple CME certificates as a PDF at one time: Go to the CME tab at the top right of the page. Click on the Claimed Credits tab. (if you have not claimed credit for...
What type of CME credits can physicians earn?
Last updated on July 28, 2025
Physicians can earn AMA PRA Category 1 Credit™ towards Point of Care (POC) If you have any further questions, please contact us using one of the options below.
Can I run a report on my claimed credits?
Last updated on July 28, 2025
Once you have claimed a potential credit you can click on the Reports tab at the top of the page. This will display all your available reports and allow you select the report(s) you want to get by checking...
How do I sort my earned credit data?
Last updated on November 15, 2022
You can sort your CME data on the CME page link in the upper right hand of the Home Page, Claim CME. Each column can be sorted by clicking on the column name. You can sort by dates, query, items reviewed...
What is Point of Care (POC)?
Last updated on July 28, 2025
Point of Care learning describes structured, self-directed, online learning by physicians on topics relevant to their clinical practice. Physicians can apply for credit in this area by completing and documenting...
What date is used for CME?
Last updated on January 02, 2024
CME credits are associated with two dates, the date of the Point of Care (POC) activity which prints on the certificate and the date the CME is submitted for credit. The date/time information for both...