What should I do if I’m being asked to confirm my account when trying to sign in?

Last updated on May 01, 2025

If you see this message, enter your Mendeley password to verify the account is under your name. If you don't remember the Mendeley password, you can verify the account via email by clicking the 'send me a link' option and following the instructions from your inbox. Once verified, you will be able to access all your Elsevier products, including Mendeley with the same password.

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