A flexible comprehensive skills training solution for UK nurses

Elsevier Clinical Skills UK

Clinical Skills UK Support Center

If you are experiencing an error while using an Elsevier product, please contact us using the details on this page.

I believe I’ve identified a harmful error in an Elsevier product.  How can I let Elsevier know?

All customers have the ability to create their own institutionally specific skills (ISS). There will be a number of empty ISS pods that come with the product that can be used to create your own skills....

There is a skill I need that is not in Clinical Skills; can I add a new skill?

Clinical Skills can be accessed using a VPN or proxy server so long as we have the IP addresses associated with these services.


Can my users access through a VPN or proxy server?

Clinical Skills is accessible remotely. The product can be accessed through the institutions VPN or Proxy server, or directly by username and password. Username and passwords can be based on single sign-on...

Can users access Clinical Skills remotely?

Apps allowing access to the content when offline will be available at launch for iPhone, iPad and Android tablets and smartphones.


Can I access Clinical Skills content offline?

Each healthcare facility should refer to their disaster management policy if they experience a power outage or their internet (intranet) is not accessible. In addition, mobile apps will continue to offer...

 Is there a backup plan to access Clinical Skills in case of an emergency (power outage, internet down)?

Changes made to one component, such as the checklist; do not carry over to other components such as the Quicksheet. It is the customer’s responsibility to make all necessary changes throughout the ski...

If we customize one component of a skill, does the Quicksheet and Test get customized automatically?

IP authentication allows your institution to get referential access to Clinical Skills without the need to log in. IP Authentication is obtained by supplying Clinical Skills with all of the external facing...

What does IP authentication mean?

Generic access gives the users at your institution the ability to access Clinical Skills without logging in. Users will have the ability to view the content on Clinical Skills, like the Quick Sheet, Extended...

What is generic or referential access?

>There are several different specialties that are covered by Clinical Skills. There will be further skills added each year to meet user needs. The following is a current list of specialties covered from...

Clinical Skills UK Support Center

Clinical Skills UK Support Center

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