How do I transfer my Company Administrator rights to another Company Administrator?

If you need to transfer Company Administrator rights to another person, for any reason, you will need to complete our email form found at the bottom of this page. Please ensure to include the following details in your webform request:

• Name of the new Company Administrator
• Company email address of the new Company Administrator

Customer Service will then be in touch with you and will ask the new Customer Administrator to complete a formal template for the change of admin rights

Please note that you can share Administrator rights on the platform for purchasing abilities only. You would still be the official Company Administrator for your Elsevier account, but you can add a colleague to the ordering platform with the same administrator rights as you (select ‘Company User with Admin Rights’ as the assigned role).

For details on how to do this, please refer to the Quick Reference Guide: Adding Additional Users, Roles and Approval Limits [for Company Administrators](Opens in a new tab or window).