Access
38 answers found
- How can I change my email or personal details?
Last updated on May 11, 2026
To change your email address, reset your password or update your personal details follow the steps below.Go to your Settings.Sign in.Edit the details you want to change by clicking on the 'Edit' icon.Follow...
- How can I reset a forgotten password?
Last updated on November 02, 2026
Account security check requiredTo help improve your account security, we may ask you to reset your password using a link sent to the email address on your profile.When signing in, you will see the “Check...
- What are the technical requirements for ScienceDirect?
Last updated on March 02, 2026
Requirements for the best performance include using the latest version of one of the recommended browsers, and enabling JavaScript.On this page:BrowsersProxy and WebVPN configurationCommon questionsWhy...
- How do I create an Elsevier account?
Last updated on May 13, 2026
If you don't already have one, you can create an Elsevier account for free from any of Elsevier's products.StepsSelect 'Create account', 'My account’ or ‘Register’, depending on the product you are using....
- How do I set up a proxy server to access subscribed products?
Last updated on October 27, 2026
Many of our customers use proxy servers to manage access to their subscribed services for remote users.There are many different proxy products in use with varied and diverse capabilities and complex configuration...
- How do I delete my Elsevier account?
Last updated on February 13, 2026
Your Elsevier account, the email address that you either use to sign in with or that is linked to your organization, is recognized by a large number of Elsevier products and services. Any personal content...
- How can I allow-list your product in our firewall?
Last updated on August 04, 2026
Allow-listing means that a website is added to a safe list for a network's firewall. Firewalls are configured to stop potentially malicious websites from infecting a PC or network. To ensure our product...
- How do I generate registration IDs using the Admin Tool?
Last updated on June 01, 2024
You can use the Admin Tool to generate registration IDs. How Select which task you are performing from the options below to see further details. Create new registration IDs To create new registration...
- Which RE (SAML) Federations does Elsevier support?
Last updated on September 15, 2026
Elsevier SP consumes the metadata of some federations through eduGAIN and some directly from their own feeds. Our metadata is also available in some federations directly and some get it via eduGAIN. That...
- How do I add or modify administrator access within a user profile using the Admin Tool?
Last updated on September 07, 2026
You can add or modify a user's administrator's access using the Admin Tool.HowModify an existing user profile's administrator privilegesAdmin ToolClick on the 'All Products' tab.Under 'Manage User IDs',...