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PatientPass Support Center

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How to contact us on Patient Pass

Last updated on December 17, 2024

To help answer you faster, we may ask you to provide the following:

  • Screenshots and the specific address of the website you have questions about
  • Reference number (e.g. 230101-123456) available if you have contacted us on this issue previously. You can find our reference in the subject field of our email replies.

If you are experiencing issues accessing PatientPass or delivering education, please refer to the Troubleshooting Guide.

USA, Canada and Latin America

North America
Sunday 6:00 p.m. to Friday 11:59 p.m.

Chicago

+1 866 344 2088 (Toll Free)

South America
Sunday 9:00 p.m. to Friday 11:59 p.m.

São Paulo

+1 314 447 8070

Europe, Middle East and Africa

United Kingdom
Monday 8:00 a.m. to Friday 11:59 p.m.

London

+44 0 186 584 3987

The Netherlands
Monday 8:00 a.m. to Friday 11:59 p.m.

Amsterdam

+31 20 485 3767

Asia and Pacific

Singapore
Monday 8:00 a.m. to Saturday 11:59 a.m.

Singapore

+65 6349 0222

Australia
Monday 8:00 a.m. to Saturday 11:59 a.m.

Sydney

+61 1800 572139 (Toll Free)

New Zealand
Monday 8:00 a.m. to Saturday 11:59 a.m.

Wellington

+64 800 170 166 (Toll Free)