PatientPass-Patient Support Center

If you are experiencing an error whilst using an Elsevier product, please contact us using the details on this page.


I believe I’ve identified a harmful error in an Elsevier product.  How can I let Elsevier know?

If you have a printed copy of patient education, please contact your health care provider and ask for a translated version. If you are viewing the education online, you can use the language selector on-screen...

How can I request my patient education in another language?

Below the patient education, you will see “Was this content helpful?”

Please choose the “Thumbs Up” or the “Thumbs Down” icon to let us know more information about the quality of your patient education....

How do I share feedback about the quality of my educational materials?

Please contact Elsevier Customer Service using the Email link at the bottom of the page for assistance. Be sure to include the title of the patient education, along with the problem or error that you found....

How do I report a problem or error found in my patient education?

All patient education is current. Elsevier reviews and updates patient education on a scheduled basis. Some patient education is reviewed and updated more frequently as new information about conditions...

How current is my patient education?

Talk to your health care provider for more information about your condition or ways of treating it.


PatientPass-Patient Support Center

PatientPass-Patient Support Center

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