Why do I not have an ebook, only additional content, available to me?

Why do I have access to additional content but not the eBook?

Some eBooks+ titles, particularly certain German- and Spanish-language titles, are designed to include additional content only. These titles do not have an eBook component available on the eBooks+ platform.
If you see additional content in your library but do not see the corresponding eBook, this does not necessarily mean that your access is missing. The content available to you depends on the specific title and the access provided for that title.

What should I do?

First, check the title information and your eBooks+ library to confirm what content is available. If the title is listed as providing additional content only, there is no eBook to download or open.
If you were expecting to receive the full eBook, please contact eBooks+ Support and provide:
• The title of the book
• The ISBN, if available
• Your eBooks+ account email address
• Any access code, purchase, or entitlement information associated with the book.

Our Support team can verify the content associated with your account and confirm whether an eBook component should be available.

Please note: Additional content may include resources such as videos, images, documents, or other supplementary materials. The availability of this content varies by title and edition.