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6 answers found
- What are strong password requirements?
Last updated on March 02, 2026
To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase alphabetical...
- Set up remote access for your users
Last updated on February 01, 2026
Remote access allows your users to easily access your Elsevier subscriptions anytime and anywhere without being limited to being on-campus or in the office. Many institutions already have this mechanism...
- How do I register for a remote access account using a Registration ID and Password?
Last updated on December 17, 2024
To access the product remotely by using a registration ID and password, follow the steps below. (Steps also are provided in PDFs referenced in Step 1.) Please note: Before you start the activation process,...
- What do I do if I have forgotten my username or password?
Last updated on June 26, 2023
Please select one of the options below to view instructions if you have forgotten your username or password:Forgotten PasswordAt the Login prompt, click 'Forgotten Username or Password'.A Forgotten Password...
- What is ClinicalKey's Accessibility support?
Last updated on June 26, 2023
ClinicalKey aspires to meet all accessibility guidelines established by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 AA and the U.S. Section 508 Standards of the Federal Rehabilitation...
- How do I clear my cache and all cookies?
Last updated on October 02, 2025
Browsers tend to hold onto information such as form contents. This can cause slowness or errors when the site no longer matches the cached information. Check your browser instructions for the steps to clear the cache of saved pages.