How do I reestablish access for a user?

To reestablish access for your user, perform the following steps:

1. Verify your user's account set-up in your Cohort table.
2. Resend the user’s Welcome Email by clicking the Resend Welcome Email button.
3. Advise your user to complete registration on receipt of the Welcome Email

For more information, see the Manage Communication & User Status quick-tip sheet.