What can I do if I cannot register because my email is already associated with another user?
Last updated on August 15, 2024
If you enter an email address that is already associated with another user you have three possibilities:
1. You may have already been registered, possibly by your institution.
You should retrieve your username and passwork by clicking 'Send me my Username and Password'.
2. Use a different email address when you register.
3. Continue the registration process using the duplicate email address
Click ‘Continue Registration’.
Note: If you continue registration by using the duplicate email address, you will not be able to access personalized settings you created under your other username, such as alerts and saved searches. The Continue Registration option does not appear if continuing registration results in a duplicate username.
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