How to contact us on EmBiology
Last updated on January 02, 2024Couldn’t find what you were looking for in our online support center?
We’re here to help.
Did you know you can also contact us via email? You can use our web form and we’ll respond within 24 hours.
What information do we need?
If you have a technical question, we may ask for screenshots and the specific address of the website you have questions about. Please have these available, as it helps us to answer your question faster and more efficient.
If you’d like an update on an existing issue, please have your reference number (e.g. 150101-123456) available when you contact us. You can find our reference in the subject field of our email replies.
When and how can you reach us?
You can contact us locally on the following support numbers:
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USA, Canada and Latin America |
Monday to Friday 9.00am-5.00pm Central Standard Time |
Europe, Middle East and Africa |
Monday to Friday 9.00am-5.00pm GMT+1, Amsterdam office |
Asia and Australasia |
Monday to Friday 9.00am-6.00pm SST, Singapore office |
Japan |
Monday to Friday 9.30am-5.30pm JST, Tokyo office |
China |
Monday to Friday 9.00am-6.00pm CST, Beijing |