Elsevier Identity Accessibility Statement

We demonstrate our commitment to web accessibility by continuously working to enable access and optimize the experience for individuals with disabilities and impairments including auditory, cognitive, physical, speech and visual disabilities.

Elsevier Identity aspires to meet all guidelines established by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.2 opens in new tab/windowA and AA accessibility standards, the U.S. Section 508 Standards opens in new tab/windowof the Federal Rehabilitation Act, the authentication content requirements of the European Accessibility Actopens in new tab/window (EAA), as well as similar standards enacted by countries around the globe. 

For a detailed review of how Elsevier Identity supports each of the WCAG 2.2 Success Criteria the Section 508 criteria, and EAA requirements, please refer to our Voluntary Product Accessibility Template (VPAT)opens in new tab/window document. This accessibility conformance report was produced by the Elsevier Digital Accessibility Team and most recently updated in Feb 26, 2026

Help and Support

• For general accessibility-related feedback or support, please contact [email protected]opens in new tab/window.
• For Elsevier Identity support, please visit our Elsevier Identity Support Centeropens in new tab/window.
• For more general Customer Service support, please use our Elsevier Support Centeropens in new tab/window.

Read more about Elsevier’s Accessibility Policyopens in new tab/window and Elsevier Statement on the European Accessibility Actopens in new tab/window.

Accessibility features of Elsevier Identity include:

• Pages are uniquely and descriptively titled
• Keyboard friendly links and buttons
• Obvious visible focus indicator
• Errors are announced clearly using text and a visual symbol along with color
• Logical focus order of interactive elements
• Use of proper semantic structure including landmarks, headings, lists, and the accessible naming of links and buttons
• Responsive design can be used in small screen devices and magnified in the browser to 400%
• Text, symbols, links, and buttons are high contrast on background
• Help pages can always be reached from a link in the page footer

Mechanisms to support accessible authentication

• Sign-in and password reset fields allow copy-and-paste, autocompletion from a password manager, and accurate input-purpose attributes for autofill. These mechanisms reduce a person's reliance on memory during the cognitive function test of entering a username and password.
• We have implemented a one-time passcode option, with copy-and-paste, that reduces the cognitive function test for registration experiences. We are investigating where a one-time passcode further reduces such a test during authentication, compared with email verification links.