What can I do if I don't receive a password reset email for my eBooks+ account?

Please first check that the email is not in your spam folder.

Next, please use the "Sign Up" tab to create a new account with the same email address you used before.

• If you receive a message stating “User Already Exists”. You have an account and can click “Don't remember your password?” to request a new password.
• If you don’t see “User Already Exists” then you now have a new account with this email address. Please check your inbox for your activation or reset password email.

If all the steps above fail, please contact Support.