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How do I retrieve my forgotten password?

Last updated on March 20, 2026

If you have forgotten your password, you will need to follow the below steps to reset it:

  1. Click ‘Sign in’ in the upper right corner, then click ‘Forgot Password?’.
  2. Enter your email address or username and click ‘Submit’.
  3. After completing these steps a secure link to update your password will be sent to the email address associated with your account. 

The Secure Link will expire within 1 hour. If no email is received within ten minutes, please check your junk/spam folder and ensure the information you are providing is correct.

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