What can I do if I have not received my royalty statement?
Last updated on August 03, 2021Royalty statements in spring are for the previous year’s sales. If your book published between January and March, you may not receive a royalty statement until next year. Royalty statements are only posted if payment due is above $50. If you have an older title, royalties may not have passed this threshold.
If neither of these is the case, please contact us:
Global Royalty Department Elsevier Inc.
3251 Riverport Lane
Maryland Heights, Missouri 63043
USA
Toll free from the US: 866 800-0214
Toll free from Holland and the UK: 00800 0485 2090
Secure fax: 314 447-8037
Working hours: Monday – Friday 6:00 AM until 15:00 PM CST
Email: [email protected]
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