Could not find what you were looking for in our online support center?
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If you've completed an online order, please give us any of these:

Order or confirmation number
Invoice number
Account number
ISBN or ISSN ordered

For technical questions, we might request screenshots and the exact website address you're inquiring about. Having these ready will speed up our response and help us assist you better.

To get an update on an existing issue, make sure you have your reference number (e.g., 150101-123456) ready when you reach out to us. You can locate this reference in the subject field of our email responses.

When and how can you reach us?

You can contact us locally on the following support numbers:

North America & Canada

Product

Contact number

Opening times

Print & Online Books

+1-800-545-2522

Monday to Friday: 8:30 a.m.-5 p.m. (Central Daylight Time)

Print &Online Journals

+1-800-654-2452

Monday to Friday: 8:30 a.m.-5 p.m. (Central Daylight Time)

Europe, Middle East & Africa

Product

Contact number

Opening times

Print & Online Books

+44-186-584-4640

Monday to Friday: 8:00 a.m.-4 p.m. (GMT)

Print & Online Journals

+44-186-584-3077

Monday to Friday: 8:00 a.m.-5 p.m. (GMT)

Australia & New Zealand

Product

Contact number

Opening times

Print & Online Books

+1-800-263-951 (toll free within Australia)
+0-800-170-165 (toll free to Australia from New Zealand)

Monday to Friday: 8:30 a.m.-4:30 p.m. (AEST)

Asia

Product

Contact number

Opening times

Print & Online Books

+65 6349 0222

Monday to Friday: 9:00 a.m.-6:000 p.m. (SGT)