What is Clinical Learning Hub accessibility support?

Elsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities. You can read more about our company-wide approach to accessibility in Elsevier’s Accessibility Policy. 

We are committed to ensuring that our products comply with accessibility regulations worldwide. To find out about the improvements we are making, please refer to our statements on the European Accessibility Act and Americans with Disabilities Act Title II update.

Clinical Learning Hub (CLH) is a is a web‑based comprehensive learning and development platform designed with both nurse leaders and nurses in mind. It delivers a modern, intuitive user experience that enhances the Clinical eLearning and Clinical Skills content, making professional development more accessible, engaging, and effective.

Clinical Learning Hub aspires to meet all accessibility guidelines established by the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 A and AA and the U.S. Section 508 Standards of the Federal Rehabilitation Act, ADA Title II, as well as similar standards enacted by countries around the globe such as the European Accessibility Act. Customers may download the latest CLH VPAT at Elsevier's Accessibility Conformance Reports page.

Clinical Learning Hub (CLH) provides a user‑centered, accessible learning experience through a simple and consistent interface. The platform supports structured navigation with clear headings, labels, and defined landmarks, enabling efficient use by both keyboard users and those relying on assistive technologies.

• Our accessibility approach follows WCAG 2.1 AA standards and emphasizes keyboard navigation, semantic HTML, and appropriate ARIA usage to support screen readers and other assistive technologies.

• Improved ARIA practices ensure that screen readers and other assistive technologies can interpret and communicate page elements more accurately, providing a smoother and more reliable user experience.

• Semantic HTML is used to clearly convey structural meaning such as headings, lists, and labels, so screen readers can correctly interpret and present content to users.

• Interactive elements, including buttons, menus, and toggles, are provided with accessible names, roles, and states, allowing assistive technologies to announce controls consistently and accurately.

• Status updates and form error messages are surfaced to screen readers in real time, ensuring users receive essential information without losing context or navigation flow.

• Clear, descriptive headings and purposeful link text make it easier for screen reader users to move through pages efficiently and understand the relationship between different pieces of content.

• Status messages and form errors are announced programmatically, so users do not lose context when navigating through keyboard alone.

• Controls and features are operable using a keyboard and do not require a mouse.

• Pages include a visible 'Skip to main content' link to skip repetitive elements.

• Pages provide logical tab order and visible focus indicators.

• Navigation is organized consistently across pages, helping users quickly understand where they are and how to move between sections.

• Logical tab order guides users through content in a predictable sequence, reducing confusion and improving overall usability for keyboard and assistive technology users.

• Clear and logical heading order supports screen reader navigation and helps users understand page structure.

• For Clinical Skills videos by Elsevier, audio descriptions are available upon request. Customers who require audio descriptions should contact Customer Support for assistance.
  Customer Support is available through the Elsevier Customer Support Center and operates during standard business hours, with the following support options:

  • Online support available 24/7 via chat and email/web form
  • Phone support available 24/5, Monday through Friday
• To report an accessibility issue with Clinical Learning Hub, please reach out to our Contact Us Page
• For accessibility-related inquiries reach out to [email protected]